Policy Revisions/Summary of Changes for WV: 03.0, 05.0, & 08.0
Dear WIC Vendor Community,
Texas WIC has revised the following vendor policies effective on November 1, 2020:
- WV: 03.0 - Participant Access Determination
- WV: 05.0 - WIC Electronic Benefit Transfer (EBT) Dispute Resolution
- WV: 08.0 - Vendor Training
Please see the Summary of Changes for each policy below.
WV: 03.0 - Participant Access Determination
New Policy Effective Date: November 1, 2020
Previous Policy Effective Date: April 1, 2015
Section |
Revisions |
Purpose |
Updated and added vendor authorization as it relates to participant access. |
Authority |
No changes |
Policy |
Explained when participant access is evaluated by Texas WIC. |
Procedure |
· Renumbered and reorganized sections. · More clearly defined inadequate participant access criteria. · Added Selection Criteria Chart as it relates to Federal · More clearly explained how inadequate participant access |
WV: 05.0 - WIC Electronic Benefit Transfer (EBT) Dispute Resolution
New Policy Effective Date: November 1, 2020
Previous Policy Effective Date: October 1, 2019
Section |
Revisions |
Purpose |
Clarified using plain language. |
Authority |
Updated to include WIC EBT Operating Rules September 2014 |
Policy |
· Renumbered and reorganized sections. · More clearly defined key terms and processes. |
Procedure |
· Renumbered and reorganized sections. · Added “Procedure” as a section header to · Added dispute submission guidelines. · More clearly defined: - eligible and ineligible disputes - dispute email content - required dispute documentation · Disputes must be submitted by email. · Vendors will receive notification should changes to |
WV: 08.0 - WIC Vendor Training
New Policy Effective Date: November 1, 2020
Previous Policy Effective Date: November 1, 2016
Section |
Revisions |
Purpose |
Updated |
Authority |
No changes |
Policy |
Further explained authorization, reauthorization, annual, and staff training requirements. Explained how the training requirement relates to vendor selection criteria. |
Procedure |
Added Section I. Types of Training More clearly defined types: · State Agency-Approved Interactive Training · State Agency-Approved Annual Online On Demand Added Section II. Training Requirements · Provided training scenarios · Added Vendor Training Compliance Timeline over · Explained training by vendors to their staff Added Section III. Vendor Training Violations/Sanction Schedule · Explained sanction process related to an authorized vendor Added Section IV. Supplemental Vendor Resources · Supplemental vendor resources do not apply toward · WIC Vendor Online Training Catalog: |
Texas WIC is ready to assist our vendor partners. Should you have any questions regarding this Vendor News Flash, please contact the Vendor Management Unit’s Vendor Outreach Branch at [email protected] or 1-800-252-9629. Find more WIC vendor resources on our website at bit.ly/TexasWICVendors.
Sincerely,
Texas WICVendor Management & Operations Unit